An African internet provider purchased telecommunications equipment from a supplier in China. Procurement was handled by the client. After payment, logistics became an issue — the supplier was unwilling to handle any logistics in China or arrange export. There was also a buyer–seller misunderstanding that wasn’t getting resolved. The client asked us to act as their Agent in China and manage the process end to end.

We contacted the supplier, arranged pick-up and domestic logistics, coordinated container loading, completed export customs clearance, booked the container, and shipped the cargo to Africa, providing the client with the Bill of Lading (BL) as instructed.

China-side logistics and export handled end to end.
Goods shipped to Africa. BL issued.