SinaFirst Limited

Restaurant business items — purchase & export from China

Project location: West Africa
Logistics mode: FCL
Service scope: End-to-end Agent in China

A locally well-known restaurant owner planned to purchase goods in China — to refresh and upgrade inventory for the new season

It was clear what to buy. The question was how? How to purchase and pay multiple sellers in China, consolidate goods, check the quality and packaging, book and load a container, and deliver the full shipment from China to Africa on schedule.

The client came to us with a simple ask — end-to-end, on-the-ground Agent in China service: one point of contact, one clear invoice.

The brief was clear — a sourcing list with item names, pictures, important notes, and web links. Some items were chosen from a Chinese marketplace, but for others, only photo references were available.

Purchase List

Kitchen Equipment

Refrigeration Equipment

Indoor & terrace furniture

Décor

Lighting

…and other items needed for restaurant operations

Service delivery

1. Sourcing & purchase.

We sourced vetted suppliers in China for needed items — including export-oriented kitchen and refrigeration equipment suppliers — confirmed details with the client throughout to avoid mistakes, and placed orders for all approved items. We acted as the client’s purchasing agent and seller of record in China.

2. Goods consolidation & checks.

We coordinated domestic logistics and consolidated all goods in our warehouse in China. After checks, a few issues were detected.

For example:

— Chair with defects. We reported the issue, agreed the solution, arranged the return to the seller, and secured a refund — resolved on the ground in China before loading; the client didn’t have to chase it.

— Flat-pack cabinet. Quality couldn’t be judged before assembly, so we agreed with the client to arrange assembly at the warehouse and check the ready-to-use item. A couple of defects were found.

The seller sent new parts and a technician to perform the repairs. After the replacements and a double-check, we re-packed the cabinet for export.

3. Export-ready packing.

Many items were purchased from local-market suppliers in China, whose retail packaging isn’t intended for international shipping. We reinforced and re-packed, adding wooden frames where needed.

4. Loading & export.

We booked and loaded 1×40 ft HQ, completed China export customs clearance, and provided the Bill of Lading (BL) and the document pack needed for import clearance at destination.

Results

Multi-supplier purchase consolidated into 1×40 ft HQ.

Single point of contact in China — one invoice covering all purchases.

Returns and refunds handled by us — issues resolved on the ground in China before loading.

Packaging upgrades reduced the risk of damages.

Outcome

Hands-on, end-to-end management in China — purchasing, goods consolidation, packaging upgrades, container loading, and export — delivered a full container of restaurant goods and equipment to Africa on schedule. The client completed import clearance on arrival.